top of page

Deposit and Cancellation Policy

Please read the portion that applies to your situation.

DEPOSITS

A deposit of 50% is required if booked more than 3 days in advance.  Deposits are to be paid within 7 days of the date of booking, or later by negotiation with Zula management.

​

CANCELLATIONS

 

GROUP POLICY

Should cancellation during non-peak times** be necessary the following would apply:

  • Cancellations made thirty one (31) or more days prior to the date of arrival will receive a full refund of the deposit.

  • Cancellations made fifteen (15) to thirty (30) days prior to the date of arrival the deposit will not be refunded.

  • Cancellations made less than fifteen (15) days prior to the arrival date will incur a 100% charge for the room(s) reserved.

 

Should cancellation during peak times** be necessary the following would apply:

  • Cancellations made sixty one (61) or more days prior to the date of arrival will receive a full refund of the deposit.

  • Cancellations made thirty one (31) to sixty (60) days prior to the date of arrival the deposit will not be refunded..

  • Cancellations made less than thirty one (31) days prior to the arrival date will incur a 100% charge for the room(s) reserved.

 

INDIVIDUAL POLICY

Should cancellation during non-peak times** be necessary the following would apply:

  • Cancellations made eight (8) or more days prior to the date of arrival will receive a full refund of the deposit.

  • Cancellations made one (1) to seven (7) days prior to the date of arrival the deposit will not be refunded.

  • Cancellations made less than one (1) day prior to the arrival date will incur a 100% charge for the room(s) reserved.

Should cancellation during peak times** be necessary the following would apply:

  • Cancellations made thirty one (31) or more days prior to the date of arrival will receive a full refund of the deposit.

  • Cancellations made fifteen (15) to thirty (30) days prior to the date of arrival the deposit will not be refunded.

  • Cancellations made less than fifteen (15) days prior to the arrival date will incur a 100% charge for the room(s) reserved.

 

**Peak times include:

bottom of page