Our Commitment to Your Privacy
We respect your right to privacy and your right to view and update your personal information which we hold about you. We are committed to protecting your privacy when you visit our sites or contact us in any way.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
What information do we collect?
If you fill out a contact form or make a booking using this site, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. We collect and use your personal information to communicate with you about your stay with us.
In addition, we collect non-personal information:
- the Internet protocol (IP) address used to connect your computer to the Internet;
- computer and connection information
We use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
How do we use your information?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To process transactions
- To contact you regarding your visit with us
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Our site uses SiteMinder Booking Button to process bookings. SiteMinder is also committed to maintaining your security and privacy. You can read SiteMinder’s Privacy Policy by clicking here. You can read SiteMinder’s Security Policy by clicking here.
Do we use cookies?
This website uses cookies and web beacons to help us understand how visitors engage with our website. This includes:
- We use third-party cookies – such as Google Analytics cookies – to keep track of the reports you’re interested in and remarket them to you when you leave our site (as a result, you may see ads from Zula Lodge when you visit other websites).
- We use cookies to help us remember and process your online booking.
- If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
- We use cookies and web beacons to get an overview of our readership broken down by age, gender and interests so that we can provide you with relevant information and also gauge the effectiveness of our content.
You can opt out of Google Analytics without affecting how you visit our site. For more information on opting out of being tracked by Google Analytics please visit this page.
You can also ask your browser to delete or block third-party cookies: simply search online for “cookies” + the name of your internet browser (for example, “Google Chrome”) for step-by-step instructions. Choosing not to use cookies may affect your experience on our website.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 16 years of age. Our website, products and services are all directed to people who are at least 16 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
If You Have Questions
If there are any questions regarding this privacy policy please email us at stay@zulalodge.co.nz or ring us at 03 443 9487.
You may also want to consult the New Zealand Privacy Commissioner.
If you would like to check your data or delete it, please use our Privacy Tools.